For any enquiries please contact us. Customer service Email us at info@camfreysfootwear.com

Camfreys' products are crafted with meticulously and responsibly sourced genuine natural materials. We exclusively utilize the finest materials to ensure the highest quality possible, including various types of leathers, cashmere, wool, among others. We are dedicated to using sustainable, eco-friendly materials whenever feasible, striving to create products that are environmentally responsible. Our commitment to utilizing natural materials lies at the heart of our brand, setting us apart from other footwear companies.

To ensure the longevity of your Camfreys shoes, it's important to avoid direct light, heat, and rain. If your shoes do get wet, allow them to air dry naturally and avoid using heat sources such as a hairdryer. To clean them, use a soft and clean dry cloth or brush to dust off any dirt or debris. Once clean, allow them to dry completely before wearing or storing. Store your Camfreys shoes in a cool and shaded area to avoid any potential damage from heat or direct sunlight.

All products must be returned in a new and unused state, in perfect condition, with all protective materials in place, and the CAMFREYS and designer tags attached (if applicable). This requirement extends to all packaging, accessories, and authenticity cards/dust bags. We reserve the right to reject any return if the product shows signs of wear, has been used, or altered from its original condition, or, alternatively, we may reduce any applicable refund or exchange accordingly. For instance, we may make a deduction in the following circumstances: The product(s) have been used, worn, damaged, or washed. The CAMFREYS and designer tags are not attached to the product(s) or have not been returned. Please note that the CAMFREYS and designer tags are integral parts of each product. You have not returned any packaging considered an integral part of a product (such as a dust bag). If we propose to reduce your refund for these reasons, you will be notified. In such cases, you may choose, as an alternative to receiving a reduced refund, to have the products sent back to you at your own expense. For shoes specifically, please ensure the return of all items, including the dust bag and box. When trying them on, stand on a carpeted surface to protect the soles

Depending on the status of your order, it may be possible to cancel an item or request a different size for a purchased item. Please note that we are unable to add an item to an existing order. If you need to make any amendments to your order, please contact our Customer Care Team as soon as possible, and we will do our best to assist you.

Our Customer Service Team would be happy to assist you and can provide guidance on sizes, styling advice, and any other inquiries you may have. Please feel free to contact us through the following channels: Tel: +82 (0) 915 2071 Email: info@camfreysfootwear.com Please note that our customer service hours are from Monday to Friday, 10 am to 6 pm GMT+9.

CAMFREYS accepts the following payment methods. Please note that available payment options may change depending on the items within your shopping bag. Payment is only debited from your card at the time of dispatch. Store Credit: If you have store credit and are logged in to your CAMFREYS account at the time of purchase, this payment method will be used automatically. You can pay any remaining balance with a payment method of your choice. Credit Card: We accept Visa, MasterCard, American Express, Maestro, and JCB cards. PayPal: When selecting this option at checkout, you will be directed to the PayPal site to complete your purchase before returning to CAMFREYS. Apple Pay: Ensure you are logged in with your Apple ID. If necessary, enter your billing, delivery, and contact information to confirm payment.

Taxes and duties are calculated based on your shipping destination. Ensure you select your location to view accurate local market pricing, delivery times, and shipping costs. We ship to your destination on a DDP (Delivery Duty Paid) basis, meaning that all relevant import taxes and duties are included in the final purchase price.

Thank you for your interest in Camfreys' products. If you are looking to purchase our products, please be advised that regrettably, we currently do not offer our products for sale to individual customers. For wholesale inquiries or bulk purchases, we invite you to contact us at isscokr@gmail.com. We appreciate your understanding and apologize for any inconvenience. Thank you for considering Camfreys' products.

You have the option to receive your refund as store credit to your CAMFREYS account or back to the original payment method. Please be aware that refunds may take up to 10 working days to appear on your account, as processing times vary among payment providers. Shipping costs will be excluded unless the item is faulty. Customs duties and sales taxes are non-refundable through CAMFREYS. However, you may be able to recover these by contacting your local customs bureau or hiring a customs broker.

We provide a flexible returns policy to enhance your online shopping experience. Please note that we monitor the number of returns made by customers. Continued returns in breach of our terms and conditions may be flagged and, at our discretion, could result in the closure of your CAMFREYS account or the refusal of future orders.

For orders within Portugal: Please allow 1-3 business days. For orders within Europe: Express Delivery: 1-3 business days. Standard Delivery: 3-7 business days. For international orders: Please allow 7-14 business days.

Try your purchase on in the comfort of your own home, and let us know right away if you'd like a different size or a refund. We'll arrange to collect it from your home, work, or an alternative address. You have 28 days from receiving your order to: Create an exchange or return in your CAMFREYS account. Take your return to your nearest drop-off point or book your complimentary collection. Send your purchase back to us. Please ensure that items are returned to us unused, with all CAMFREYS tags and designer labels still attached. Returns that do not meet our policy will be sent back to you. If you need a different size or color, there's no cost to exchange your purchase for an alternative size or color (subject to availability when you request a return). However, if you're based outside the EU, taxes and duties are applicable. If you wish to try another style, simply return it for a store credit refund and purchase the new item separately.

Welcome to CAMFREYS! Operated by Camfreys, we're here for you online at www.camfreysfootwear.com, on our mobile app, social media, and in-person through customer support, retail locations, and promotional activities (collectively, the "Platform"). Your use of the Platform is bound by the following terms and conditions (the “Terms”). By exploring, viewing, making purchases, or otherwise engaging with the content, material, products, or services on the Platform, you confirm that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy, which is incorporated by reference. Arbitration Agreement: In addressing disputes (Section 11), our approach involves binding and final arbitration, with a few exceptions. Unless you choose not to participate in the arbitration agreement, (1) you can only pursue claims individually, not as part of a group, and (2) you are giving up your right to seek relief in a court of law or have a jury trial on your claims. You also confirm that you are 13 years of age or older and possess all necessary rights, power, and authority to enter into these Terms and fulfill the obligations outlined within. Please take the time to carefully read these Terms, including the Privacy Policy. Your use of the Platform or any content, material, products, or services available on or through the Platform (collectively, the "Services") indicates your full acceptance and agreement with these Terms. 1. Registration To access specific services, you may need to register and create an account. During the registration process, you'll be prompted to agree to these Terms and select or submit a username and password. Additionally, you may be required to furnish certain personally identifiable information, such as your legal name, phone number, address, email address, gender, and age. Providing accurate, complete, and current information is crucial, and you agree to keep it up-to-date. Failure to do so might result in the suspension or termination of your account. Safeguarding the secrecy of your password and account login is your responsibility. Camfreys will not be held accountable for any misuse of your account if a third party gains access to and utilizes your password and account login. You are accountable for all activities occurring under your account, whether or not you are aware of them. ​ When making a purchase through the Platform, you will need to provide additional personal information, such as shipping address, billing address, and payment details. For security and anti-fraud purposes, Camfreys or its third-party providers may collect additional information at this stage. You affirm that the personal information provided via the Platform is true, valid, complete, and up-to-date. You confirm that you are the person mentioned in the shipping (unless the item is a gift) and billing information. If any provided information changes, please log in to your account and update it directly on the Platform. ​ By using the Platform, you agree that we can handle any personal information you provide in accordance with our Privacy Policy. ​ 2. Purchases The Platform enables you to explore, view, select, and purchase various products or services on the Site and mobile app. When making purchases through the Platform, you assert that you have attained the age of majority (typically 18 years old in most states in the United States) and possess the legal capacity to enter into a contract. If you are below the age of majority or cannot lawfully enter into a contract, your parent or guardian must review these Terms and the Privacy Policy, and register or place an order on your behalf. You further confirm that your purchases from the Platform are for personal or household use only, not for resale or export, and are intended for final delivery within the US. Commercial quantities of our products may not be purchased without our prior written consent, and we reserve the right to impose limits on your purchases. Additionally, we may, among other things, restrict orders under the same customer account, the same credit card, or orders using the same billing or shipping address. We retain the right to limit, cancel, or prohibit orders that, in our judgment, seem to be placed with an intent to resell or distribute our products. We also reserve the right to cease business with customers violating this policy or any other part of the Terms. Unless expressly authorized in writing, we prohibit the offering, use, transfer, or acceptance of our products and gift cards for promotional purposes (e.g., as prizes in contests or sweepstakes) or in connection with any lottery, raffle, or wagering scheme. We may bar users suspected of violating this Section 2 (or any other provision of these Terms) from further use of the Services, refuse, limit, or cancel related orders, and/or suspend or cancel related accounts. The inclusion of products on the Platform does not guarantee their availability. For information about placing special orders, please contact info@camfreysfootwear.com or visit our site. ​ Prices on this Site may differ from those at our physical locations. While we strive for accurate price information, inadvertent typographical errors, inaccuracies, or omissions may occur. We reserve the right to correct such errors and cancel orders arising from them. We may, at our discretion, offer promotional codes at certain times or for specific audiences. If promo codes are enabled, they should be entered during checkout to be valid. Discounts and discount thresholds exclude taxes and shipping and handling charges and cannot be combined with other offers. Camfreys may use a third-party payment processor for credit card transactions on the Platform. You are responsible for paying any governmental taxes related to the use of the Platform or the purchase of products or services through it, including sales, use, and excise taxes (excluding taxes on Camfreys’ net income). If Camfreys is required to collect such taxes, they will be added to your billing account. The risk of loss and title for purchased products pass to you upon our delivery to the carrier. All sales are subject to our shipping and return policies, available on the Platform or included with your purchased goods. We monitor return activity and reserve the right to limit returns or exchanges. All refunds are at Camfreys' sole discretion. ​ 3. General Restrictions on Use ​You agree to use the Platform and Services only for purposes allowed by these Terms and in compliance with applicable laws, regulations, and generally accepted practices or guidelines in relevant jurisdictions. Your use of the Platform, products, and Services is limited to non-commercial, non-exclusive, non-assignable, non-transferable, and personal purposes only. You must not (or attempt to): Access any Services other than through Camfreys' provided interface, including tampering with non-public areas, probing system vulnerabilities, or circumventing technological measures implemented for protection. Gain unauthorized access to Camfreys' computer system or engage in activities that interfere with Platform performance or impair functionality or security. Access the Platform or Services through automated means or with automated features or devices (such as scripts or web crawlers). Access or collect any personally identifiable information for any purpose, including commercial purposes. Reproduce, mirror, duplicate, copy, sell, trade, or resell any aspect of the Platform, Services, or products for any purpose. Reproduce, duplicate, copy, sell, trade, or resell any products or services bearing Camfreys' trademarks, service marks, trade names, logos, or service marks in a way likely to cause confusion about the owner or authorized user of such marks, names, or logos. ​ 4. Content ​Between you and Camfreys, Camfreys either owns or holds licenses for all information and materials, including logos, designs, titles, phrases, product names, images, illustrations, icons, photographs, and associated copyrights, trademarks, service marks, trade dress, and other intellectual property rights available through the Platform ("Platform Content"). The selection, coordination, arrangement, organization, and enhancement of Platform Content are protected by copyright, trademark, patent, and other applicable laws. You agree not to remove or alter any copyright or other proprietary notice on any Platform Content. Names, trademarks, symbols, slogans, or logos on the Platform, products, or Site are proprietary to Camfreys or its affiliates, licensors, or suppliers. Any use or misuse of these trademarks is expressly prohibited and may violate federal and state trademark law. Except for the right to use the Platform Content in accordance with these Terms, you will have no rights of any kind in or to the Platform Content. ​ Certain Platform features may allow you to contribute feedback and other information to the Platform for access, use, viewing, and commentary by other users ("Comments"). By posting Comments, you represent that you have the full legal right to provide them and that their use by Camfreys will not infringe on intellectual property rights, violate any law or agreement, disclose confidential information, or contain illegal, obscene, threatening, defamatory, invasive, or objectionable content. Upon your submission of Comments, you grant Camfreys a worldwide, perpetual, irrevocable, transferable license to access, use, publish, adapt, translate, distribute, reproduce, display, modify, create derivative works, and sublicense the Comments. This grant is without any compensation to you, and you agree to indemnify Camfreys for claims resulting from your supplied content. Camfreys has the right (but not the obligation) to monitor and edit or remove any activity or content, assuming no responsibility or liability for any content shared by you or any third party through the Platform. Camfreys is under no obligation to maintain Comments in confidence, compensate you for Comments, or respond to Comments. ​ 5. Errors, Inaccuracies, and Omissions ​At times, the Platform may contain information with typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, and availability. We retain the right to correct such errors, inaccuracies, or omissions, modify or update information, or cancel orders if any information on the Platform is found to be inaccurate without prior notice (even after order submission). While we are not obligated to review all communications, products, or services on the Platform, we reserve the right (though not obligated) to review, verify, make changes to, or remove any Comments, Platform Content, or the Platform, including information submitted in connection with the Platform Content or other features, at any time, with or without notice, at our sole discretion. ​ 6. Disclaimers and Warranties ​Camfreys retains the right to modify the assortment of items offered and limit the quantity of items that may be purchased without prior notice. We also reserve the right to adjust the terms or duration of any special offers or sale promotions. Camfreys is not responsible for stock outage or product unavailability. While we strive to accurately display the colors of our products on the Platform, we cannot guarantee that your computer monitor or mobile device screen will accurately represent the colors. Camfreys explicitly disclaims, to the fullest extent permitted by law, any express or implied warranties: That the Platform, Services, Platform Content, products, goods, advice, information, or links provided will meet your requirements. That the Services will be uninterrupted, timely, secure, or error-free. That defects in the operation or functionality of any software provided will be corrected. Regarding Platform Content, goods, services, advice, information, or links provided by third parties or users. That the Platform, Platform Content, products, goods, services, advice, or information displayed will meet your requirements. That the Platform will be error-free or that any errors will be corrected. No advice or information obtained from the Platform shall create any warranty not expressly stated in these Terms. You acknowledge that the technical processing and transmission of Platform Content and Comments may be transferred unencrypted and involve transmissions over various networks. We do not guarantee the security of information sent to or from our Platform, and we cannot guarantee the confidentiality of any communication or material transmitted to us via the Platform or the Internet. Camfreys assumes no responsibility for: Any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft, or unauthorized access to, or alteration of, any communication. Any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of any email or players due to technical problems or traffic congestion on the Internet or on any Platforms, including any injury or damage to you or to any person’s computer related to or resulting from use of the Services or the Platforms. Camfreys shall not be liable for damages, delays, or failure in carrying out its obligations to any customer for reasons beyond Camfreys’ control, including fire, lightning, explosions, power surge or failure, water, acts of God, war or terrorism, natural disasters, labor unrest, changes in or compliance with laws, revolution, civil commotion, laws, regulations, or governmental policies, and shortages of supplies and services. Camfreys may extend delivery of an affected order without liability to the customer, except for the return of any payment made by the customer with respect to any undelivered portion of the order. Consult your doctor before starting any exercise, training, or athletic program. Camfreys is not responsible for any medical or health problems that may result from engaging in activities described on this site or obtaining information from this site. If you experience discomfort or pain, discontinue. No conditions, warranties, or other terms (including any implied terms as to satisfactory quality, fitness for purpose, or conformance with description) apply to the Platform, Platform Content, products, and/or Services except to the extent expressly set out in these Terms. ​ 7. Limitation of Liability ​IN NO EVENT WILL CAMFREYS BE LIABLE FOR DAMAGES OTHER THAN ACTUAL AND DIRECT DAMAGES PROVEN IN A COURT OF LAW. UNDER NO CIRCUMSTANCES SHALL CAMFREYS' LIABILITY EXCEED THE PRICE YOU PAID FOR THE PRODUCT OR SERVICE SUBJECT TO THE CLAIM. IF ANY PART OF THIS LIMITATION OF LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THE TOTAL LIABILITY OF CAMFREYS AND ITS LICENSORS SHALL NOT EXCEED TEN DOLLARS ($10). ​ Without limiting the above, you acknowledge that Camfreys shall not be liable for: ​ Any indirect, incidental, special, consequential, punitive, or exemplary losses incurred by you due to your use of, or inability to use, the Platform, products, or Services. This includes loss of profit (whether direct or indirect), loss of goodwill or business reputation, or loss of data suffered by you. Any loss or damage incurred by you as a result of (i) reliance on the completeness, accuracy, or existence of any advertising, or any relationship or transaction between you and any advertiser or sponsor on the Platform, products, or Services; (ii) changes that Camfreys may make to the Platform, products, or Services, or any permanent or temporary cessation in the provision of the Services (or any features within the Services); (iii) deletion, corruption, unauthorized access to, or failure to store, any content and other communications data maintained or transmitted by or through your use of the Platform or the Services; (iv) the use of any products or services obtained on or through the Platform; or (v) any other matter relating to the Platform, Services, Platform Content, or Comments. ​ The limitations on Camfreys’ liability in this Section 7 apply whether or not Camfreys has been advised of the possibility of such losses arising and will survive these Terms and your use of the Platform, products, and Services. ​ IF YOU ARE DISSATISFIED WITH THE PLATFORM, SERVICES, OR TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE PLATFORM AND SERVICES. ​ 8. Indemnity ​You agree to defend, indemnify, and hold harmless Camfreys, its officers, directors, members, employees, agents, affiliates, licensors, and suppliers from any and all claims, damages, obligations, losses, liabilities, costs, or debt, including legal fees, arising from: (i) your use of and access to the Platform and Services; (ii) your violation of any of these Terms, including the Privacy Policy; (iii) your violation of any third-party rights, including, without limitation, any copyright, intellectual property, or privacy rights; or (vi) the use by any other persons accessing any Platform using your account or account login. This defense and indemnification obligation will persist beyond these Terms and your use of the Platform and Services. We reserve the right, at our expense, to take over the exclusive defense and control of any matter otherwise subject to indemnification by you hereunder, and you shall cooperate in all reasonable respects in such defense. You may not settle any claim contemplated in this Section 8 without the prior written consent of Camfreys. ​ 9. Links To Other Sites ​The Platform may include links or references to external websites beyond our control. Some links may use our Platform logo or style due to co-branding agreements. These external websites might send cookies and collect personally identifiable information in ways different from our Platform. Please note that Camfreys has no authority over these websites, and these Terms do not govern third-party sites. Camfreys is not responsible for those external sites, their content, or the goods and services they offer. Users are encouraged to review the privacy policies and terms of use of any linked or referenced websites. ​ 10. Complaint Procedures ​If you believe that any content or postings on the Site violate your intellectual property or other rights, please contact Camfreys via email at info@camfreyfootwear.com. Provide a comprehensive message including: (a) your name and company name, if applicable; (b) your contact information, including email address; (c) details of your complaint, specifying the objectionable content or posting, the nature of your rights, and the basis for your complaint; and (d) the statement: “The statements, representations, and assertions made in this message are true, complete, and accurate, and I have the full legal authority to make each and every such statement, representation, and assertion and to make and be granted any demand made in this message. 11. Dispute Resolution ​YOU AND CAMFREYS ARE AGREEING TO GIVE UP ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY, OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO A CLAIM. ​ Any dispute arising out of these Terms shall be resolved exclusively through final and binding arbitration conducted by the Korean Commercial Arbitration Board (KCAB). Arbitration uses a neutral arbitrator instead of a judge or jury, and court review of an arbitration award is very limited. However, an arbitrator can award the same damages and relief on an individual basis that a court can award to an individual; and an arbitrator must also follow the terms of these Terms, as a court would. All issues are for the arbitrator to decide, except that issues relating to arbitrability and the scope or enforceability of this agreement to arbitrate shall be for a court of competent jurisdiction to decide. Arbitration shall take place in Seoul, South Korea, unless Camfreys elects otherwise. You can begin an arbitration proceeding by sending an email requesting arbitration and describing your claim to info@camfreysfootwear.com. ​ All arbitrations shall proceed on an individual basis. The arbitrator is empowered to resolve the Dispute with the same remedies available in court; however, any relief must be individualized to you and shall not affect any other customer. You and Camfreys agree that each may bring claims against the other in arbitration only in your or their respective individual capacities and in so doing you and Camfreys hereby waive the right to a trial by jury, to assert or participate in a class action lawsuit or class action arbitration (either as a named-plaintiff or class member), and to assert or participate in any joint or consolidated lawsuit or joint or consolidated arbitration of any kind. If a court decides that applicable law precludes enforcement of any of this paragraph’s limitations as to a particular cause of action, then that cause of action (and only that cause of action) must remain in court and be severed from any arbitration. ​ The arbitrator will decide the substance of all claims in accordance with the laws of Korea. The arbitrator shall not be bound by rulings in prior arbitrations involving different Camfreys users but is bound by rulings in prior arbitrations involving the same Camfreys user to the extent required by applicable law. The arbitrator's award shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. Payment of all filing, administration, and arbitrator fees will be governed by the KCAB's rules unless otherwise stated in this agreement to arbitrate. If the value of the relief sought is $10,000 or less, at your request, Camfreys will pay all filing, administration, and arbitrator fees associated with the arbitration. Any request for payment of fees by Camfreys should be submitted by mail to the KCAB along with your demand for arbitration, and Camfreys will make arrangements to pay all necessary fees directly to the KCAB. If the value of the relief sought is more than $10,000 and you can demonstrate that the costs of accessing arbitration will be prohibitive as compared to the costs of accessing a court for purposes of pursuing litigation on an individual basis, Camfreys will pay as much of the filing, administration, and arbitrator fees as the arbitrator deems necessary to prevent the costs of accessing arbitration from being prohibitive. In the event the arbitrator determines the claim(s) you assert in the arbitration to be frivolous, you agree to reimburse Camfreys for all fees associated with the arbitration paid by Camfreys on your behalf that you otherwise would be obligated to pay under the KCAB's rules. If an arbitrator or court decides that any part of this agreement to arbitrate is invalid or unenforceable, the other parts of this agreement to arbitrate shall still apply. ​ You can choose to reject this agreement to arbitrate by mailing us a written opt-out notice (“Opt-Out Notice”). The Opt-Out Notice must be postmarked no later than thirty days after the date you accept these Terms for the first time. You must complete the Opt-Out Notice form by providing the information called for in the form, including your name, address (including street number and address, city, state, and zip code), phone number, and the email address used to log in to the Camfreys account to which the opt-out applies. You must sign the Opt-Out Notice for it to be effective. This procedure is the only way you can opt out of the agreement to arbitrate. If you opt out of the agreement to arbitrate, all other parts of these Terms will continue to apply. Opting out of this agreement to arbitrate has no effect on any previous, other, or future arbitration agreements that you may have with us. ​ 12. Miscellaneous ​These Terms, including the Privacy Policy, constitute the entire legal agreement between you and Camfreys, governing your use of the Platform, products, Services, and any transactions you may have with Camfreys through the Platform. These Terms completely replace and supersede any prior agreements, understandings, arrangements, undertakings, or proposals, whether written or oral, between you and Camfreys regarding such matters. In the event of a conflict between any other rule, code of conduct, or other matter posted on the Platform and the terms of these Terms, these Terms shall govern. No oral explanation or oral information provided by any party shall alter the interpretation of these Terms. ​ Notwithstanding the foregoing, you acknowledge that Camfreys may make changes to these Terms from time to time. Your continued use of the Platform following the posting of changes to these Terms will be considered your consent to those changes. Camfreys will make a new copy of the Terms available on the Site when changes are made. You agree that Camfreys is under no obligation to provide you with notices regarding changes to the Terms, and it is your responsibility to check the Terms regularly for changes. ​ You agree that if Camfreys does not exercise or enforce any legal right or remedy contained in these Terms, it will not be considered a formal waiver of Camfreys’ rights, and those rights or remedies will remain available to Camfreys. If any court with jurisdiction rules that any provision of these Terms is invalid, that provision will be removed from these Terms without affecting the rest of the Terms, and the remaining provisions will continue to be valid and enforceable. The Terms shall be governed by the laws of the Republic of Korea without regard to choice of law principles. ​ The Platform is controlled and operated from within the Republic of Korea. Camfreys makes no representation that the Platform, Platform Content, Comments, services, products, information, or other materials available on, in, or through the Platform are appropriate or available for use in locations other than those indicated on our website. Access to them from territories where they are illegal is prohibited. Those who choose to access the Platform from other locations do so on their own volition and are responsible for compliance with applicable laws.

At Camfreys, we take your privacy seriously. This policy explains how we handle the information we collect from you. Whether it's online through our websites or offline, like when you contact customer support or visit our stores, we want you to know what information we gather, how we use it, and how you can control it. Remember, this Privacy Policy is part of our overall Terms of Use. It's essential to read and agree to both. If you have any questions about how we handle privacy, feel free to reach out to us at info@camfreysfootwear.com. By giving us your information, you're agreeing to our Terms of Use and allowing us to collect, use, and share your information as explained here. 1. Scope ​This Privacy Policy is about how Camfreys uses your personal information while we're doing business. It includes all the ways we interact with you, like on our website (like camfreysfootwear.com), in our mobile apps, through social media, blogs, our stores, and anything else we offer, whether it's online or offline. All of these are what we call our 'Services. ​ 2. Information We Collect a. We collect different kinds of personally identifiable information, either directly from you or from third parties, depending on your relationship with Camfreys and what the law requires. Below, we'll explain how we gather this information and what we do with it. b. Camfreys gathers personal information from people who are currently using, might use, or have used our services. We collect this information from the following sources: i. Information You Share: When you use our Services, talk to us directly, or do certain things like creating an account, making an order, or signing up for our emails, we might ask for details like your name, email, address, phone number, and payment info to complete purchases. ​ii. Communication: If you contact us for info, visit our stores, sign up for emails or texts, join promos or loyalty programs, we may collect your email, phone, or address. In some cases allowed by the law, we might also record customer service calls for training purposes. ​iii. Surveys and Reviews: We might reach out (or have others reach out for us) to ask you to take part in surveys, test new things, or give reviews. Your participation and the info you share is voluntary. We use this data to improve our products or Services, staying in line with this Privacy Policy. iv. Contests: If we have a contest, we might ask for your contact info or other personal details. We'll use this to get in touch about the contest and, where allowed, for promotions. Depending on your local laws, you might get the chance to opt-out of non-prize-related messages. ​v. Public Posts: Sometimes, we might have public blogs, social media pages, or product review sections. Just a heads up, anything you share in these public places won't be as private as info covered by this Privacy Policy. ​vi. Info from Others: We might get information about you from other places, like third-party services or companies. This helps us add to the details you've given, letting us give you more info about our business and what we offer. vii. Automatic Data Collection: Sometimes, we gather certain details automatically when you use our Services or through technical methods. This includes things like your IP address, cookies, device identifiers, the type of browser you use, where you are, what you looked at before and after using our Services, and what you do while using them (like what pages you visit or how long you stay on them). c. If you visit our stores, we might collect personal info there too, and connect it to the info we gather online or through emails and marketing stuff. ​ 3. How We Use Your Information ​a. By giving us your info, we can do a bunch of things for our business: ​i. Give You What You Want: We use your info to provide the stuff you ask for, like products, info, or Services. ii. Respond and Communicate: Answer your questions, give you access to certain parts of our Services, personalize product suggestions, talk to you about deliveries, and ship stuff. iii. Improve and Research: Do our own research to make things better. iv. Support: Help you out with any customer support requests. v. Registration: Let you sign up for online profiles or events, whether they're in-person or in our stores. b. We use your personal info for administrative reasons, like: i. Checking interest in what we offer and making new stuff. ii. Making sure everything meets our quality standards. iii. Sending emails or texts to the contact details you give us, like verifying your account, managing it, giving customer service, updating about deliveries, or doing maintenance. iv. Handling payments for what you buy or services you use. v. Dealing with applications and transactions. vi. Keeping an eye out for anything that might be against the rules or the law. vii. Running and managing our Services. viii. Making sure everyone follows our Terms of Service. ​c. We might use your info for marketing, like: i. Telling you about offers, products, and Services you might like, including notifying you if something you wanted is back in stock. ii. Using your info for other reasons we told you about when you shared your personal info. iii. If we want to use your info in a different way for marketing, we'll ask for your permission first. And remember, you can always contact us to say you don't want us to use your info for marketing. ​d. Research & Development: i. We might use your personal info by itself or combined with info from other places to make our current products better or create new ones. Occasionally, we run surveys (online or offline) to learn more about what people need and how good our products and services are. These surveys are optional, and the info helps us understand your needs and how well we're doing. The answers also help us see if our Services, ads, or promotions are working. If you join a survey, your info will be grouped with others who participated for analysis. ​e. Direct Mail, Email and Outbound Telemarketing. i. If you share your info with us or we get it from other sources, you might get emails, newsletters, texts, or calls about our products, services, or special offers/events. You can choose not to get these messages without any charge by following the instructions in Section 6. ​f. Anonymous and Aggregated Information. i. We might use your personal info along with other details to create anonymous and grouped information. This kind of info doesn't identify individuals and could be things like general demographics or how people use our Services. We use this info to see what parts of our Services are popular. It's not personal info, and we use it for things like research, analysis, and sharing with others in a way that keeps everyone's identity private. ​g. Shared Content. i. Sometimes, we might have ways for you to share or send content to a friend, like emailing them an invite to use our Services or buy something from us. ​h. Other. i. We might use your personal info for things like protecting against fraud, following legal rules, or other reasons we told you about when you shared your info or with your permission. ​ 4. Cookies, Pixels, and Similar Technologies ​We and other third parties use small files called cookies, pixel tags, and local storage when you use our Services. These help us gather info when you visit or use our website, apps, or tools and recognize you across devices. ​Here's what we use them for: i. Operational: Necessary to make our Services work, like letting you access our site, detecting unusual activity, or helping with security measures and features like shopping carts. ii. Performance: Helps us understand how people use our Services, whether you've seen certain things or clicked on items, so we can improve what we offer. iii. Functionality: Enhances your experience, like recognizing you when you log in or remembering your preferences and past views. iv. Advertising: Shows you ads that might interest you, both on our site and other places. It helps us see if the ads we show are useful to you. We might use third-party tools to target similar people to our customers or use pixels from other sites. Even if you block cookies, you might still see ads through these third-party channels. ​If you want to opt-out of these Technologies, you can usually do that in your browser or device settings. But keep in mind, doing this might affect how well our Services work and some features might not be available. You can find more about opting out in Section 6. ​ 5. How We Share Your Information ​a. Vendors and Service Providers: We share info with companies that help us do things like fulfill orders, manage our website, process payments, provide analytics, and offer customer service. These companies have contracts with us that limit how they can use or share your info. ​b. Business Partners: Sometimes, we share info with our partners to offer you products or services jointly or ones we think you might like. Their name will be shown along with ours. ​c. Marketing: We might let advertising partners track your activities on our site to show you ads that might interest you elsewhere. They might also get info like demographics and past purchases to show you targeted ads on other websites. ​d. Professional Advisors: We share info with advisors like lawyers, financial advisors, etc., during corporate deals or managing our business. ​e. Legal Disclosure and Law Enforcement: We might share your info if we think it's necessary to follow the law, protect rights, safety, or investigate illegal activities. ​f. Merger, Sale, or Asset Transfers: If we're involved in things like mergers, sales, or transitions, your info might be part of that and transferred or sold. We try to make sure the new owner uses your info as per this Privacy Policy. ​Remember, these are simplified descriptions. The actual details and specifics might vary based on legal and contractual requirements. ​ 6. Managing Your personal information / Opt-out ​You're in control of how we contact you. If you don't want to hear from us, you can say so. If you previously agreed to us using your info but change your mind, you can tell us to stop by emailing info@camfreysfootwear.com. Just know, even if you opt-out, we might still gather info about your activities on our site or from ads on other sites, but it won't be used for personalized ads. ​a. Email. You can unsubscribe from email, text and phone communications at any time. If you would like to opt-out of receiving marketing via email, click the unsubscribe link on the footer of marketing emails. We will process your request within a reasonable time after receipt, in accordance with applicable laws. Camfreys will continue to send you non promotional, service emails concerning your account, such as emails relating to available upgrades, billing and payment information, outstanding balance on your account, and other emails relating to your account and/or your use of the Site. ​b. Direct Mail: If you don't want to get mail from us, email us at info@camfreysfootwear.com. ​c. Account: You can change your Camfreys account info anytime by logging in. If you want to delete your account, email us at info@camfreysfootwear.com. ​d. “Do Not Track”: Some web browsers have a setting called Do Not Track (DNT) that tells websites you don't want your browsing info collected. We respect this setting. But if you choose not to provide certain info or use privacy features in your browser, you might not get access to all features or content on our site. ​e. To manage cookies on your computer, adjust your browser settings. But for mobile devices, cookie-based opt-outs might not work well. On mobile apps, you can often opt-out of certain ads in your device settings. There are websites where you can opt-out of targeted ads from our data and advertising partners. You can find these options at Google Analytics at https://tools.google.com/dlpage/gaoptout. Remember, if you want to opt-out on different devices or browsers, you'll need to do it separately for each one. ​f. Where allowed by the law, you have certain rights regarding your personal info. You can ask if we have your info, get access to it, and request corrections or deletions if it's wrong or processed improperly according to your country's data privacy laws. You can email us at info@camfreysfootwear.com or follow the methods in this Privacy Policy to make these requests. Include your full name, email tied to your account, and details about what you're asking for. We'll handle these requests based on local laws. While we'll try our best to give you access to your info, there might be situations where we can't, like if it involves legal issues, others' privacy, or if the effort is too much compared to the risk to your privacy or our business. If we restrict access, we'll explain why and offer a contact for more questions. We'll also verify your identity before making any changes to protect your privacy. ​ 7. Security & Retention​ We take the security of your personal info seriously. We have measures in place—like physical, electronic, and procedural safeguards—to protect it. We use secure technology for payments and encrypt your info when sent over the internet. But remember, no method is 100% foolproof. While we do our best to keep your info safe, we can't guarantee absolute security. By using our Services or giving us your info, you agree that we can contact you electronically about security, privacy, and administrative matters related to our Services. If there's a security breach, we'll try to notify you through the Services or by email. Sometimes, legal requirements might need us to keep your info for a longer period than usual. When we no longer need it, we'll dispose of it as per our data retention policies and the law. ​ 8. Children’s Privacy Our Services are meant for users aged 13 and above. If you're below this age or don't meet the minimum age required in your area, please don't use our Services. We don't knowingly collect info from children under 13. If you find that your child has given us their info without your permission, email us at info@camfreysfootwear.com. If we find out we have info from a child under 13 (or under 16 in certain places like EU countries), we'll delete it ASAP and close their account unless we get verifiable consent from a parent. 9. Additional Topics ​a. Payment Processors: When you buy something from us, a third-party payment service may collect your payment details. They follow their own terms and privacy policies. If you use financing through our partners, they'll handle your info based on their terms and policies. However, our handling of any info we get from these transactions follows our Privacy Policy. For more details on our partners, email us at info@camfreysfootwear.com. ​b. International Data Transfers: Your info may be stored and processed anywhere worldwide, including places like the US or the European Union. By giving us your info, you're agreeing to this. ​c. Third-Party Sites and Services: Our Service might have links to other websites. These sites are not managed by us, and we don't endorse or control them. We recommend checking the privacy policies of these sites and understanding their practices as we're not responsible for them. The cookies or info collected by these sites aren't under our control, so it's up to you to understand their policies. ​ 10. Updating Privacy Policy: ​We might make changes to this Privacy Policy at any time. Please check back occasionally for updates. If you continue using our site after we make changes, it means you agree with the new terms. If we suspect a security breach concerning your info, we'll try to inform you. 11. Questions or Concerns: ​If you have any privacy-related questions or thoughts, email us at info@camfreysfootwear.com. We'll do our best to address your concerns.